Privacy Policy


This Privacy Policy explains how mens|counselling|help (“we”, “us”, or “the website”) collects and processes personal data when you use this website.

mens|counselling|help is an online directory designed to help men find and contact independent male counsellors and therapists. We are committed to protecting your privacy and handling personal data in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are
mens|counselling|help operates as a directory and platform only. We do not provide counselling or therapeutic services.

For data protection purposes:

  • mens|counselling|help acts as a data controller for personal data relating to the operation of the website.

  • Individual counsellors act as independent data controllers in relation to any personal data they receive directly from users or clients.

2. What Personal Data We Collect
We may collect and process the following types of personal data:

Website enquiries

When you submit an enquiry through a counsellor’s profile, this may include:

  • your name

  • your email address

  • the content of your message

Website usage data

We may collect limited technical information such as:

  • IP address

  • browser type and device information

  • pages visited

This data is used to ensure the website functions properly and securely.

We do not collect or store therapeutic records or clinical notes.

3. How We Use Your Data
We process personal data for the following purposes:

  • to enable contact between users and selected counsellors

  • to operate and maintain the website

  • to ensure website security and prevent misuse

  • to respond to enquiries relating to the website itself

We do not use personal data for marketing purposes.

4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:

  • Legitimate interests – to operate a counselling directory and facilitate contact between users and counsellors

  • Consent – where you choose to submit an enquiry or contact form

5. Counsellors and Data Responsibility
When you contact a counsellor through the website, your enquiry is passed to that counsellor. From that point onward:

  • the counsellor is responsible for how they store, use, and protect your data

  • the counsellor’s own privacy policy will apply

mens|counselling|help is not responsible for the data protection practices of individual counsellors.

6. Data Retention
Personal data submitted via website enquiry forms is retained only for as long as reasonably necessary to:

  • facilitate contact

  • administer and maintain the website

We do not retain therapeutic correspondence or ongoing client data.

7. Data Security
We take reasonable technical and organisational measures to protect personal data processed through the website. However, no online transmission can be guaranteed to be completely secure.

8. Your Rights
Under UK GDPR, you have the right to:

  • access your personal data

  • request correction of inaccurate data

  • request erasure of your data

  • object to or restrict certain processing

Requests relating to enquiries sent to counsellors should be directed to the relevant counsellor. Requests relating to website operation may be directed to us.

9. Third-Party Links
This website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact
If you have questions about this Privacy Policy or how your data is handled in relation to the website, you may contact:

mens|counselling|help - website-admin